ZALEIA Privacy Policy
Last updated: August 5, 2025
At ZALEIA, your well-being is our top priority, and that includes respecting and protecting your privacy. This policy describes how we collect, use, protect, and share your personal information. By using our website and services, you agree to the practices described herein.
1. What Information Do We Collect?
We collect information to offer you a smooth, personalized, and secure shopping experience. The data we may request includes:
Personally Identifiable Information: Such as your full name, email address, phone number, and shipping address.
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Membership Information (if applicable): To ensure unique access to our membership benefits, we will request your ID. This information is used exclusively for verification purposes.
Payment Information: Your payment information is processed directly through our secure and certified payment gateways. ZALEIA does not store or have access to your full credit or debit card numbers.
Technical Information: Like most websites, we may automatically collect technical information, such as your IP address and browser type, through cookies to enhance the performance of our store (for example, to keep items in your shopping cart).
2. How and Why Do We Use Your Information?
Your trust is our most valuable asset. Therefore, we use your data responsibly and for the following specific purposes:
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To Process Your Orders: We use your name, address, and phone number for logistics management, that is, for the correct shipping and delivery of your products.
To Offer Personalized Service: We store your data in our private and secure customer database. This allows us to track your purchases and offer you a more personalized, exclusive service tailored to your interests.
To Communicate with You: We may use your email address or phone number to send you order confirmations, updates about your shipment, or to respond to your questions and support requests.
For Marketing Purposes (with your consent): Only if you subscribe to our newsletter will we use your email address to send you wellness tips, community news, and special offers. You'll always have the option to unsubscribe with a single click.
Our Commitment: If ZALEIA ever intends to use your data for any internal process not described here, we will request your explicit prior authorization before proceeding. We do not sell or rent your personal information to third parties.
3. Who do we share your information with?
In order to operate, we share your information only with trusted partners who meet high security standards:
Logistics and Transportation Companies: So they can deliver your order to the correct address.
Payment Gateways: To process your purchase securely.